We want you to be 100% confident in NU-DA. That is why we offer a 6-month limited warranty on heating elements and battery.
Nu-Da Heated Jacket 6 month warranty from the date of purchase: defects or malfunctions of the heated electronic elements are covered.
Nu-Da Lithium-Ion Battery 6 month warranty from the date of purchase: defects or malfunctions are covered.
Please note that the warranty does not cover general wear and tear (zipper, fabric and other accessories). Damage as the result of misuse, unauthorized service, negligence, flood or accidental fire will void warranty. Please ensure products are cleaned when returning for warranty claim. Shipping must be pre-paid and insured by customer - return shipping will not be provided. NU-DA will not be liable for lost in-bound packages.
To submit a warranty claim please send us an email at team(at)shopnu-da.com along with proof of purchase and all relevant information.