We want you to be 100% confident in NU-DA. That is why we offer a 12-month limited warranty on heating elements and battery.
Nu-Da Heated Jacket 12 month warranty from the date of purchase: defects or malfunctions of the heated electronic elements are covered.
Nu-Da Lithium-Ion Battery 12 month warranty from the date of purchase: defects or malfunctions are covered.
Please note that the warranty does not cover general wear and tear (zipper, fabric and other accessories). Damage as the result of misuse, unauthorized service, negligence, flood or accidental fire will void warranty. Please ensure products are cleaned when returning for warranty claim. We offer free return shipping on all returns.
To submit a warranty claim please send us an email at team(at)shopnu-da.com along with proof of purchase and all relevant information.